Last updated: August 6, 2025

This Privacy Policy explains how Flowmedi Inc. (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://www.flowmedi.ai or engage with us through our Services.

If you do not agree with the terms in this policy, please discontinue use of our Services immediately. If you have any questions, please contact us at privacy@flowmedi.ai.

1. What Information Do We Collect?

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number

We do not collect sensitive personal information or receive personal data from third parties.

2. How Do We Process Your Information?

We process your data for purposes such as:

• Providing and improving our Services
• Responding to user inquiries and support requests
• Ensuring security and fraud prevention
• Complying with legal obligations
• Any other purposes with your consent

3. Legal Bases for Processing

We rely on the following legal bases to process your data:

• Consent
• Performance of a contract
• Legal obligations
• Vital interests

If you are located in the EU or UK, these bases align with GDPR/UK GDPR requirements.

4. When and With Whom Do We Share Your Data?

We may share your personal data in specific situations, such as:

• During a merger, sale, or acquisition
• With service providers under contract
• When legally required

We do not sell or share personal information for commercial purposes.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

6. International Data Transfers

Our servers are located in South Korea. If you access our Services from other regions, your information may be transferred accordingly. We ensure compliance with applicable international data protection laws.

7. Data Retention

We retain your information only as long as necessary for the purposes stated in this policy, up to a maximum of 3 years, unless otherwise required by law.

8. Data from Minors

We do not knowingly collect or market to individuals under the age of 18. If you believe we have collected data from a minor, please contact us at privacy@flowmedi.ai for immediate removal.

9. Your Privacy Rights

Depending on your location (e.g., EEA, UK), you may have rights to:

• Access your data
• Correct or delete your data
• Restrict or object to processing
• Withdraw consent
• Data portability

To exercise your rights, please email us at privacy@flowmedi.ai.

10. Do-Not-Track (DNT) Controls

We currently do not respond to DNT signals from browsers due to lack of standardized implementation. If this changes, we will update this policy accordingly.

11. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal data we collect
• Request data deletion
• Opt-out of data sharing (though we do not currently sell data)
• Be free from discrimination for exercising privacy rights

We have not shared, sold, or disclosed any personal data in the past 12 months.

12. Virginia Consumer Data Protection Act (CDPA)

If you are a Virginia resident, you have rights to:

• Confirm if we process your personal data
• Access or correct your data
• Request deletion or data portability
• Opt-out of profiling or targeted advertising (not applicable to us)

You may submit requests to privacy@flowmedi.ai. We will respond within 45 days.

13. Updates to This Policy

We may update this policy as necessary to remain compliant. Changes will be reflected by the "Last Updated" date above. For significant updates, we may notify users directly.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us:
📧 Email: privacy@flowmedi.ai

15. Review, Update, or Delete Your Data

To review, update, or delete your personal information, please email us at privacy@flowmedi.ai with your request. We will respond in accordance with applicable laws.

‍